LeveraBet Privacy Policy

At LeveraBet, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our platform at https://leverabet.com. By using our services — including the LeveraBet casino app, live chat, and any account-related features — you acknowledge that you have read and understood this policy. We encourage you to review it carefully before proceeding.

1. Who We Are

We are Trickless N.V., a company registered in Curaçao with registration number 160941, located at Zuikertuintjeweg Z/N, Curaçao. We operate LeveraBet under gaming licence OGL/2024/139/0125, issued under the laws of Curaçao. As the data controller for all personal information processed through our platform, we are responsible for ensuring your data is handled lawfully, fairly, and transparently.

2. Information We Collect

When you register, log in via LeveraBet login, or interact with our services, we may collect the following categories of information:

2.1 Information You Provide Directly

• Full name, email address, and account credentials submitted at registration
• Identity verification documents (e.g., passport or government-issued ID) as required for KYC compliance
• Cryptocurrency wallet addresses used for deposits and withdrawals
• Communications you send us via live chat or email support
• Bonus claims, including any LeveraBet casino bonus or LeveraBet no deposit bonus requests

2.2 Information We Collect Automatically

• IP address, device type, browser type, and operating system
• Session data, including login timestamps and duration of gameplay
• Pages visited and features accessed on our platform, including the LeveraBet app
• Transaction history, including deposits and withdrawals via supported cryptocurrencies
• Geolocation data, used to enforce our Restricted Territory obligations

3. How We Use Your Information

Here at LeveraBet, we use the information we collect for specific, legitimate purposes. We do not sell your personal data to third parties. Our use of your data includes the following:

• Creating and managing your account, including authenticating your LeveraBet casino login
• Processing cryptocurrency transactions, including deposits and withdrawals
• Verifying your identity and ensuring compliance with anti-money laundering (AML) and Know Your Customer (KYC) obligations
• Administering bonuses and rewards, including your participation in our tier-based VIP program
• Detecting and preventing fraud, money laundering, and access from Restricted Territories
• Improving and personalising your experience on our platform
• Communicating with you regarding account matters, promotions, and policy updates
• Complying with our legal and regulatory obligations under Curaçao law

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — to fulfil our obligations to you as a registered user of our services
• Legal compliance — to meet our obligations under applicable gaming and financial regulations
• Legitimate interests — to protect the security and integrity of our platform and prevent fraud
• Consent — where you have explicitly agreed to specific uses of your data, such as receiving promotional communications

5. Sharing Your Information

We at LeveraBet do not sell or rent your personal data. However, we may share your information with trusted third parties in the following circumstances:

• Game providers — such as Evolution, Pragmatic Play, NetEnt, and others, to deliver gaming services
• Payment processors — to facilitate blockchain-based cryptocurrency transactions
• Identity verification services — to support KYC/AML compliance
• Regulatory and law enforcement authorities — where we are legally required to disclose information
• IT and security service providers — who assist us in operating and securing our platform

All third parties we work with are contractually required to handle your data securely and in accordance with applicable data protection standards.

6. Cookies and Tracking Technologies

Our LeveraBet platform uses cookies and similar tracking technologies to enhance your browsing experience and analyse how our services are used. These technologies help us remember your preferences, maintain your session after a LeveraBet login, and deliver relevant content. You may manage cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our site.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law. In most cases, we are obligated to retain transactional and identity records for a minimum of five years following account closure, in accordance with AML regulations. Once retention periods expire, we securely delete or anonymise your data.

8. Data Security

We are committed to protecting your personal information. Our LeveraBet infrastructure employs industry-standard security measures, including SSL encryption, secure server environments, and access controls, to safeguard your data from unauthorised access, disclosure, or loss. Despite our best efforts, no online platform can guarantee absolute security, and you use our services at your own risk.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your data, subject to our legal retention obligations
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us via our official support channels. We will respond to all verified requests within a reasonable timeframe.

10. Restricted Territories and VPN Use

Our services are not available to residents of the United States, the European Union, or any sanctioned or watch-listed jurisdictions. We actively enforce geo-restrictions and prohibit the use of VPNs or other tools designed to circumvent these limitations. If we detect that your access originates from a Restricted Territory — including via a VPN — we reserve the right to suspend or terminate your account and withhold any associated funds in accordance with our Terms and Conditions.

11. Children's Privacy

We do not knowingly collect personal data from individuals under the age of 18. Our platform is strictly intended for adult users. If we become aware that a minor has registered an account with LeveraBet, we will immediately suspend the account and delete any associated personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make significant changes, we will notify you via email or a prominent notice on our platform. Your continued use of our services following any update constitutes your acceptance of the revised policy. We encourage you to check this page periodically to stay informed.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. You can contact our support team via live chat on our website or by email. We are committed to addressing your enquiries promptly and transparently.